North Hampshire Urgent Care (NHUC) is a not for profit, clinically led community benefit society delivering high-quality, accessible NHS healthcare in Hampshire & Surrey. Being part of the VCSE sector as a community benefit society (social enterprise) is important to us; our priorities are to improve the health and wellbeing of our communities and to be a great employer. Our flagship services, Same Day Care and TalkPlus, provide 24/7 primary care and evidence-based talking therapies in locations across our communities, when and where they need us.
Same Day Care provides 24/7 clinical support to patients who access care via 111; in 2024/25 we provided over 134, 000 urgent primary care consultations. We also work with our local hospitals to provide Urgent Treatment Centres as well as virtual care in the community for patients on a variety of pathways.
We work with our system partners and Primary Care Networks to provide additional services such as enhanced access and flu response to keep our patients safe in the community.
TalkPlus is a high achieving Talking Therapies Service for people in North East Hampshire and Farnham. We offer a core service focused on evidence-based therapy for anxiety, depression and insomnia. In 2024/25 we offered almost 30,000 appointments with over 4,800 patients entering treatment.
Whilst collaborating with local partners, we have well-established integrated pathways for people with Long-Term Physical Health Conditions and sleep difficulties.
As well as offering employment support, our experienced team provide innovative single session therapy (known as FAST) to people in need of one-off support such as colleagues working in the NHS and emergency services. Our project groups focus on making our offer more inclusive and effective for everyone.
We are a signatory of the Armed Forces Covenant and accredited as NHS Veteran Aware, as well as being a Disability Confident Committed employer. We run an expanding work experience programme, for sixth form students and work closely with community groups to make our services accessible for all.
Rooted in compassion, responsiveness, and adaptability, NHUC is committed to changing healthcare for the better. Our strategy for 2024-2029 focuses on providing safer, smarter, more sustainable care – ensuring we remain a trusted, forward-thinking partners across our health and care systems.
Contributed by: Steve Clarke, Director of Strategy & OD and Deputy Chief Executive, NHUC
Find out more here:
NHUC Website: www.nhuc.co.uk
TalkPlus Website: NHS Talking Therapies for Anxiety & Depression – TalkPlus
LinkedIn: North Hampshire Urgent Care: Overview | LinkedIn
YouTube: North Hampshire Urgent Care – YouTube
(Pictured above: Winners Urgent Health UK Awards 2025: ‘Partnership – Stronger Together’. Left to right: Indy Libra, Medical Director, Mike Witt, Deputy Director of Operations, Same Day Care, Chris Stark, Clinical Director, Same Day Care, Caroline O’Keeffe, Chief Executive and Lee Smith, General Manager, Same Day Care.)
Written By: HIVCA
